Privacy Policy — Chic & Dapper

Last updated: July 2026

This policy was drafted to reflect how Chic & Dapper's website and mobile app actually collect and use data as of the date above. It has not yet been reviewed by an attorney. Please have it reviewed before relying on it as your final legal policy, particularly for compliance with the Texas Data Privacy and Security Act (TDPSA) and any other applicable law.

Chic & Dapper ("we," "us," "our") provides garment steam pressing, pickup, and delivery services in the Frisco, McKinney, Allen, Prosper, Little Elm, and Plano, Texas area. This Privacy Policy explains what information we collect through chicanddapper.us, our mobile app, and our admin systems, why we collect it, and how it's protected.

Information We Collect

Information you provide directly

Account information: name, email address, phone number, password (stored in hashed form by our authentication provider — we never see or store your plaintext password)
If you sign in with Apple or Google in our mobile app, we receive the name and email address your Apple/Google account shares with us (Apple lets you hide your real email via a private relay address, which we support)
Pickup/delivery address(es)
Order details: garments, quantities, color and starch preferences, pickup timing
Payment card details — collected and stored directly by our payment processor, Stripe. We store only a card token, brand, and last 4 digits; we never receive or store your full card number, expiration date, or CVV. In the mobile app, Stripe's card entry form can optionally use your device's camera to read a physical card's number directly off the card — the card image itself is processed on your device and is never seen, transmitted, or stored by us
Card authorization consent (the text you agreed to, a timestamp, and your browser's user agent) — kept as evidence of your authorization to charge the card on file
Communications you send us (email, contact form, phone)

Information collected automatically

Basic site usage analytics via Google Analytics (pages visited, general location/device type, referring site) — this is aggregate/statistical and not used to identify you personally. This applies to our website only, not our mobile app
Mobile app push notification token — if you allow notifications, our mobile app registers a device push token (via Apple/Google's push services) so we can notify you about your order status. This token is tied to your account, not to your identity in any other way

How We Use Your Information

To create and manage your account
To schedule, dispatch, and fulfill pickup and delivery orders
To charge your card on file for completed services, per your authorization
To communicate with you about your orders (confirmations, status updates, and — if we're unable to service your address — a direct email explaining why)
To improve our website and service offerings
To comply with legal, tax, and accounting obligations

Who We Share Information With

We do not sell your personal information. We share data only with the service providers ("subprocessors") that make the service work, each bound by their own privacy/security commitments:

Stripe — payment processing and card storage (PCI-DSS compliant)
Google Firebase / Google Cloud Platform — account authentication (including Sign in with Apple/Google), database (order and profile storage), push notification delivery, and website/app hosting
Apple and Google — if you use Sign in with Apple/Google, and to deliver push notifications to your device
Shipday — delivery dispatch and driver routing (receives your name, phone, and pickup/delivery address for active orders only)
Google Analytics — aggregate website usage statistics

Data Retention

We retain account and order data for as long as your account is active, and afterward as needed to comply with tax/accounting recordkeeping requirements and to resolve any disputes. You may request account deletion at any time (see Contact below); some order records may be retained where required by law.

Your Choices

You can review and update your profile, addresses, and card on file at any time in My Account
You can remove your card on file, though a new card will be required before placing another order
You may request a copy of your data or deletion of your account by emailing us (see Contact)

Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS) site-wide, access-controlled cloud infrastructure, and PCI-compliant payment processing through Stripe (full card numbers never touch our servers). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact Us

Questions about this policy or your data? Email contact@chicanddapper.us or visit our Contact page.